Are you mechanically minded, enjoy helping customers, and thrive in a fast-paced environment? Johnson Tractor is looking for a Parts Specialist to join our team. If you have a knack for solving problems, enjoy working with agricultural equipment, and take pride in delivering outstanding customer service, we'd love to meet you.

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What You’ll Do:​

Customer Support:​

• Help customers in-store and over the phone identify parts based on descriptions of issues

• Suggest alternative solutions when parts aren’t available

• Recommend related products and preventative service parts

• Educate customers on the features and benefits of products offered by the dealership

 

Parts Management:​

• Use manufacturer software to locate parts, stock numbers, and pricing

• Accurately fill customer orders and receive incoming shipments

• Stock, organize, and label inventory

• Assist with inventory counts and maintaining accurate stock levels

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Sales & Transactions:

• Process customer purchases and prepare accurate sales receipts

• Handle returns and inspect parts for defects

• Maintain accurate records of transactions and orders

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Merchandising & Delivery:

• Maintain clean, professional merchandising displays

• Pick up and deliver parts as needed

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Ongoing Training & Knowledge:

• Stay up-to-date on parts and systems through bulletins, catalogs, and training opportunities

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What We’re Looking For:

• 2+ years of experience in parts sales, inventory management, or a related role preferred

• Excellent customer service and communication skills

• Mechanical aptitude; agricultural equipment experience is preferred

• Comfortable using computers and manufacturer software

• Strong attention to detail and organizational skills

• Ability to multitask in a fast-paced environment

• Valid driver's license

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What to Expect:

• Active role requiring standing, walking, bending, and lifting parts up to 50 pounds

• Work both indoors and outdoors depending on daily responsibilities

• Frequent use of computers, dealership software systems, and standard office equipment, including multi-line phone systems and other communication tools.

• Occasional travel for parts deliveries or training

• Additional hours are expected during peak planting and harvest seasons to support customer needs.

  • This includes participation in an on-call schedule, which may require evening, weekend, and holiday availability. On-call rotations will be coordinated with the Parts Manager and Store Manager.

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Position Details:

• Job Type: Full-time

• Location: La Crosse, WI​

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• Benefits Include:

  • Health Insurance – Coverage begins the 1st of the month after hire

  • First Dollar Benefits – $3,000 employee / $6,000 with dependents for medical expenses before deductible

  • CARE Center Support – Confidential advocate for help with claims, billing, and benefit questions

  • Flexible Spending Account (FSA) – Pre-tax contributions with annual rollover

  • Dental & Vision Insurance – Coverage for preventive care, glasses, contacts, and more

  • Life and AD&D Insurance – Company-paid coverage with optional voluntary plans

  • Short-Term Disability – Weekly wage protection during recovery from illness or injury

  • 401(k) with Company Match – Plan to help you save for retirement

  • Paid Time Off and Holidays – Accrual begins on day one

  • Annual Safety Boot Reimbursement – Available for eligible roles

  • Ongoing Training Opportunities – Including OEM certifications and off-site learning

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Be part of a team that supports agriculture and delivers top-notch service to our customers.