Parts Associate - Menomonie, WI
Johnson Tractor is accepting applications for a Parts Associate at our Arcadia, WI location. Duties include assisting customers with parts sales and stocking and receiving parts. Excellent customer service skills, mechanical aptitude, computer skills and the ability to multitask in a fast-paced environment are required. Experience with agriculture equipment is preferred.
Job Type: Full-time
Primary Job Duties:
Assist customers (both on phone and in store) to promptly resolve their parts needs based on descriptions of issues.
Advise customers on alternate solutions when exact solutions are not available.
Anticipate customer needs and suggestive sell corresponding products/parts or preventative service.
Inform customers on features and benefits of all parts commodities and systems represented by dealership.
Use manufacturer software programs to locate replacement parts stock numbers and prices.
Participate in all inventory counts as needed.
Maintain current parts knowledge by using company bulletins, catalogs and trainings offered.
Receive and fill customer orders for parts.
Fill customer orders from stocked parts.
Prepare sales receipts and/or receive payment for parts sales.
Mark and locate parts in appropriate storage areas.
Maintain clean and professional merchandising display areas.
Inspect returned parts for defects and exchange or process refunds.
Delivering and picking up orders at off-site locations as directed.
